This is Leak 04 — the Follow-Through Leak. A proposal or engagement letter goes out, the prospect intends to sign, and then it sits—buried under their inbox, lost behind your immediate workload. Two professional follow-ups would have finalized the retainer, but you were heads-down in tax returns or month-end close and the momentum died. These are the most painful losses of all: clients who already wanted to hire you, lost to nothing but silence.
Closer AI can keep an approved follow-up cadence visible and consistent while your team retains control of the document, recipient, wording, exceptions, and engagement decision.