QUESTIONS CPA FIRMS ASKQuestions CPA Practices ask before changing the system around their work.
How do I make my CPA firm look more credible online?
With a fast, modern, AI-discoverable website that signals the rigor behind your license, plus strong, current Google reviews. Reception AI answers every referral in your firm's voice and Closer AI chases engagement letters to signature — so your first impression and first response match your credential.
How can a CPA firm stop losing referrals during busy season?
Reception AI and Lead Response AI answer every call, text, and chat 24/7 — even while you're mid-return in April — book the consult, and log the lead to your CRM. No referral reaches a dead voicemail, so the trust your referral source extended isn't lost to the firm that picked up.
Will AI be doing accounting work or talking to my clients about their finances?
No. The assistants handle new-prospect intake, scheduling, reviews, and follow-up — never the accounting, attest, or advisory work. Anything sensitive is routed to you, and existing-client communication stays human unless you choose otherwise. Your professional work stays entirely human.
Can this help me turn tax-only clients into advisory clients?
Yes. Reactivation AI reaches your seasonal, tax-only clients with the right message at the right time to open advisory, planning, and CFO conversations — your warmest, cheapest expansion revenue — all tracked in one CRM so nothing falls through after the season ends.
Is my clients' data safe with this?
Yes. We're US-based and PII-aware by design, keep your data isolated, and follow strict access controls. The assistants handle new-prospect intake only; sensitive matters route to a human. For a licensed profession, the boundaries are drawn on purpose. (See Trust & Security.)
What does it cost for a CPA practice?
It's tailored to your firm — a setup investment plus a monthly retainer, scoped to the pillars and assistants you need. We map the right scope and exact pricing on your free strategy call, so you invest only in what will actually grow your practice.
See all questions →